Multiple Choice
The nature of the service act depends on to whom or to what the service is directed and the degree of "tangibility" of the service provided. An example of a tangible service directed to the possessions of a customer would be ________.
A) a stay in a hotel
B) an investment advising session
C) a fortune telling session
D) a full-service car wash
Correct Answer:
Verified
Correct Answer:
Verified
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