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    Service Management Operations
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    Exam 11: Managing Capacity and Demand
  5. Question
    ________ Variability Is Not One of the Five Sources of Customer-Induced
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________ Variability Is Not One of the Five Sources of Customer-Induced

Question 30

Question 30

Multiple Choice

________ variability is not one of the five sources of customer-induced variability.


A) Arrival
B) Capability
C) Effort
D) Demand

Correct Answer:

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