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    Business Communication Polishing Study Set 3
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    Exam 4: Communicating Routine Messages and Building Goodwill
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    A Message That Gives the Writer the Opportunity to Establish
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A Message That Gives the Writer the Opportunity to Establish

Question 23

Question 23

Multiple Choice

A message that gives the writer the opportunity to establish or sustain a positive relationship with the audience is a(n) ________ message.


A) implicit
B) indirect
C) goodwill
D) direct
E) persuasive

Correct Answer:

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