The Internal Hire (Scenario)

Multiple Choice

The Internal Hire (Scenario)
Wade McKenzie is a new sales manager for The Medi-Mac Group, a medical supply company based in Ontario. Wade was hired from within the firm and he is now supervising many of the people he formerly worked with, including two friends with whom he competed for his new job. As a result, Wade is concerned about potential problems stemming from the performance evaluation process, and is conducting research on the advantages and disadvantages of various methods.
-After the New Year Wade schedules a day to travel with each of his sales reps.He presents them with their bonus cheques from the preceding year.He confidentially shares with each of them a report that he recently received from top management.This report provides a comparison of regional performance,based upon percentage of quota met for each quarter and the entire year.Additionally,individual salespeople are compared on a bar graph with their peers within the region and corporate-wide,for each quarter and the year.Finally,each employee is ranked on a percentile scale,indicating their relative performance for the year.Wade must provide management with a report offering reasons for poor performance and suggesting corrective actions.This is most representative of which performance appraisal technique?

A) MBO
B) multiperson comparisons
C) graphic rating scales
D) 360-degree feedback