In the Context of Ease of Navigation, Which of the Following

Multiple Choice

In the context of ease of navigation, which of the following is true?

A) In information-rich and complex messages, headings should be avoided.
B) Visual appeal should be the first consideration for all written business communications.
C) Documents with too much text and not enough white look daunting or cluttered.
D) Readers are likely to be distracted by bullets and numberings in a document.
E) Typically, you should use special formatting as much as you can so that your main ideas do not stand out.