Question 1

Most sentences that begin with "it is" or "there are" generally contain more words than necessary.

Accepted Answer

A) True 
 B)False

Question 2

People generally process simple, short words more quickly than long, complex ones.

Accepted Answer

A) True 
 B)False

Question 3

In the course of conducting a FAIR test to review your business message, when you attempt to determine how your message will affect others from ethical, corporate, and legal perspectives, you are most likely checking:

Accepted Answer

A) if the facts you have stated are accurate. 
B) if you have granted enough access to the message recipients to provide input. 
C) how your message will impact various stakeholders. 
D) if you have demonstrated respect for the inherent worth of others. 
E) if you have made any logical errors.

Question 4

To keep your writing natural and engaging, make sure you:

Accepted Answer

A) exaggerate facts. 
B) slant facts. 
C) do not use buzzwords. 
D) avoid active voice. 
E) avoid action verbs.

Question 5

Which of the following questions are you most likely to ask while analyzing the factual accuracy of a business message in the course of conducting the FAIR test?

Accepted Answer

A) Are there any logical errors? 
B) Have you granted enough access to the message recipients to provide input? 
C) Have you thought about how the message will impact various stakeholders? 
D) Have you evaluated impacts on others from an ethical perspective? 
E) Have you shown that you value others?

Question 6

Which of the following statements is the most specific way for a company to convey the message that it wanted to reduce the size of its current workforce by half?

Accepted Answer

A) The company will have to lay off a few employees. 
B) The company will have to terminate a small percentage of its employees. 
C) The company will have to terminate 50 percent of its employees. 
D) The company will have to terminate the majority of its employees. 
E) The company will have to lay off some of its employees.

Question 7

Why should long paragraphs ideally be avoided while writing business messages?

Accepted Answer

A) Long paragraphs signal disorganization. 
B) Long paragraphs reduce the possibility of using unsupported generalizations. 
C) Long paragraphs do not allow slanting of facts. 
D) Long paragraphs do not allow exaggeration of facts. 
E) Long paragraphs do not allow the use of active voice.

Question 8

In the context of ease of navigation, which of the following is true?

Accepted Answer

A) In information-rich and complex messages, headings should be avoided. 
B) Visual appeal should be the first consideration for all written business communications. 
C) Documents with too much text and not enough white look daunting or cluttered. 
D) Readers are likely to be distracted by bullets and numberings in a document. 
E) Typically, you should use special formatting as much as you can so that your main ideas do not stand out.

Question 9

Suggest a technique to ensure that readers can easily identify key ideas in information-rich and complex business documents.

Accepted Answer

The answer of Suggest a technique to ensure that readers...

Question 10

Describe the significance of using white spaces in a business document.

Accepted Answer

The answer of Describe the significance of using white spaces...

Question 11

Which of the following is most likely to help you in writing concisely?

Accepted Answer

A) Using longer sentences 
B) Avoiding redundancy 
C) Using wordy phrases 
D) Avoiding the active voice 
E) Using buzzwords

Question 12

In order to ensure the completeness of a business message, one should:

Accepted Answer

A) be specific. 
B) avoid using the other-oriented tone. 
C) exaggerate facts. 
D) skillfully slant facts. 
E) use the "me-first" attitude.

Question 13

It becomes easier for your readers to process the information you present when you:

Accepted Answer

A) match your writing style to the way your readers think and talk. 
B) make excessive use of prepositional phrases as they increase the clarity of the message. 
C) slant the facts so that the readers are exposed to the information that is relevant to them. 
D) avoid using parallel language which makes it difficult for readers to distinguish between the information provided. 
E) include a lot of text in your message and very few white spaces.

Question 14

People are most likely to process information quickly when writers:

Accepted Answer

A) use wordy propositional phrases. 
B) use action verbs. 
C) avoid the use of other-oriented tone. 
D) slant the facts. 
E) do not mention subject in the sentence.

Question 15

Why is it necessary to ensure that business messages are accurate?

Accepted Answer

The answer of Why is it necessary to ensure that...

Question 16

Prepositional phrases should be used excessively in business messages as they increase clarity.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is one of the advantages of using the FAIR test to review business documents?

Accepted Answer

A) It allows business writers to efficiently slant facts. 
B) It helps the business writers in ensuring that the communication is ethical. 
C) It eliminates the need of feedback. 
D) It allows writers to exaggerate facts whenever needed. 
E) It ensures that the document is easy to navigate.

Question 18

When readers see long paragraphs, they often enter skim mode-searching for certain words and ideas rather than reading.

Accepted Answer

A) True 
 B)False

Question 19

If you are specific in your message, then your readers are more likely to respond to your message as you intend.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following guidelines should be followed by business writers for improving the ease of reading for their readers?

Accepted Answer

A) They should avoid very long paragraphs. 
B) They should avoid using parallel language. 
C) They should avoid using action verbs. 
D) They should avoid using active voice. 
E) They should avoid using the other-oriented tone.

Exam 6: Improving Readability With Style and Design

Most sentences that begin with "it is" or "there are" generally contain more words than necessary.

People generally process simple, short words more quickly than long, complex ones.

In the course of conducting a FAIR test to review your business message, when you attempt to determine how your message will affect others from ethical, corporate, and legal perspectives, you are most likely checking:

To keep your writing natural and engaging, make sure you:

Which of the following questions are you most likely to ask while analyzing the factual accuracy of a business message in the course of conducting the FAIR test?

Which of the following statements is the most specific way for a company to convey the message that it wanted to reduce the size of its current workforce by half?

Why should long paragraphs ideally be avoided while writing business messages?

In the context of ease of navigation, which of the following is true?

Suggest a technique to ensure that readers can easily identify key ideas in information-rich and complex business documents.

Describe the significance of using white spaces in a business document.

Which of the following is most likely to help you in writing concisely?

In order to ensure the completeness of a business message, one should:

It becomes easier for your readers to process the information you present when you:

People are most likely to process information quickly when writers:

Why is it necessary to ensure that business messages are accurate?

Prepositional phrases should be used excessively in business messages as they increase clarity.

Which of the following is one of the advantages of using the FAIR test to review business documents?

When readers see long paragraphs, they often enter skim mode-searching for certain words and ideas rather than reading.

If you are specific in your message, then your readers are more likely to respond to your message as you intend.

Which of the following guidelines should be followed by business writers for improving the ease of reading for their readers?