Miss Maiden's Bakery Is a Family-Owned Business with More Than

Multiple Choice

Miss Maiden's Bakery is a family-owned business with more than $1 million in annual revenues and six locations. At Miss Maiden's, decisions are sometimes slow in coming and top-level managers delegate very little authority to lower-level employees. Miss Maiden's is a(n) ____ organization.

A) centralized
B) decentralized
C) empowered
D) marketing-oriented
E) total quality management