Multiple Choice
Lauren is interested in upgrading to a new sofa for her apartment. Lauren looks online to see what new models her favorite sofa brand has available and can get information on the style and color; however, she can't actually sit on the sofa to determine its comfort level. Lauren is able to evaluate the ____ modifications to the sofa, but not the ____ modifications.
A) aesthetic; quality
B) quality; aesthetic
C) aesthetic; functional
D) functional; quality
E) functional; aesthetic
Correct Answer:

Verified
Correct Answer:
Verified
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