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    Exam 11: Building a Customer-Centric Organization-Customer Relationship Management
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    What Can Analytical CRM Modeling Tools Discover
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What Can Analytical CRM Modeling Tools Discover

Question 5

Question 5

Multiple Choice

What can analytical CRM modeling tools discover?


A) Identify opportunities for expanding customer relationships.
B) Identify opportunities for cross-selling.
C) Identify opportunities for up-selling.
D) All of these.

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