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    Exam 11: Sustaining Change Versus Initiative Decay
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    _____ Measures, Such as Financial Performance and Corporate Image, Can
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_____ Measures, Such as Financial Performance and Corporate Image, Can

Question 21

Question 21

Multiple Choice

_____ measures, such as financial performance and corporate image, can take time to become apparent.


A) Leading
B) Lagging
C) Internal
D) External

Correct Answer:

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