Question 1

How do business reports vary from routine business correspondence?

Accepted Answer

The answer of How do business reports vary from routine...

Question 2

Which of the following will help you ensure that your report is fair and effective?

Accepted Answer

A)  reviewing the entire report in just one sitting 
B)  avoiding the use of direct quotations 
C)  giving more importance to positivity rather than objectivity 
D)  reviewing your report from the perspective of decision makers 
E)  giving the emotional reasons for your recommendations

Question 3

Emily included the following passage in her report: "Other mid-price restaurants in the Chicago area have achieved phenomenal success by offering several vegetarian options on their menus.I suggest that Family Feast test whether this approach will benefit us by gradually rolling out new menu choices,one at a time,over a six-month period.We can then do customer surveys to determine how the new dishes have been received." What should Emily change to make her report more objective?

Accepted Answer

A)  She should change the suggestion of a gradual,six-month rollout to an immediate overhaul of the menu. 
B)  She should eliminate the subjective step of following up with customer surveys. 
C)  She should replace the vague phrase "several vegetarian options" with the names of specific menu choices. 
D)  She should change the six-month rollout period to a six-week period to obtain results more quickly. 
E)  She should change "achieved phenomenal success" to "improved customer satisfaction."

Question 4

Chinua is quoting a key finding from some research he has done for a business report.To avoid plagiarism,he makes sure to put the text in quotations and

Accepted Answer

A)  include the problem statement at the end of the report. 
B)  include a table of contents at the beginning of the report. 
C)  avoid including any attachments in the report. 
D)  provide information about the source of the quote. 
E)  include an executive summary in the report.

Question 5

Generally,formal reports that are submitted to external decision makers do not include a cover page.

Accepted Answer

A) True 
 B)False

Question 6

In order to ensure the effectiveness and fairness of your report,you should

Accepted Answer

A)  review the entire report in just one sitting to maintain consistency. 
B)  review the entire document several times to check for accuracy and precision in logic. 
C)  avoid using any gimmicky formatting like bulleted or numbered lists. 
D)  avoid asking colleagues to review it because they will dilute the perspective. 
E)  avoid discussing the report with decision makers because that might sway their opinions.

Question 7

Problem statements are most effective when

Accepted Answer

A)  the contextual details in the statements conceal the urgency of the problem. 
B)  they provide the unique context of the problem for the organization. 
C)  they are placed at the end of the report as a review. 
D)  they avoid using predictions and cause-effect statements. 
E)  APA style is used for documentation instead of MLA style.

Question 8

Problem statements in business reports are most effective when their matter-of-fact tone downplays the urgency of the problems.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following aspects of writing business reports relates to the component of credibility known as caring?

Accepted Answer

A)  providing facts that help decision makers 
B)  providing conclusions that help decision makers 
C)  addressing the needs of decision makers 
D)  reporting information honestly 
E)  reporting information transparently

Question 10

In making a table of contents,Maria lists out her recommendations in clear bullet points.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is most likely to be included on the cover page of a report?

Accepted Answer

A)  a list of sources 
B)  a preview statement 
C)  the date of submission 
D)  a mission statement 
E)  the recipients' names

Question 12

Without a problem statement,reports lack direction and may be seen as unimportant.

Accepted Answer

A) True 
 B)False

Question 13

How can you avoid plagiarism on a sentence and paragraph level?

Accepted Answer

The answer of How can you avoid plagiarism on a...

Question 14

Nearly all reports contain ______ to help readers quickly navigate through them.

Accepted Answer

A)  copyright notices 
B)  headings 
C)  cover letters 
D)  appendices 
E)  memos

Question 15

Which of the following statements about a table of contents is true?

Accepted Answer

A)  A table of contents demonstrates the basic credibility of a report. 
B)  A table of contents is expected for nearly any report over ten pages long. 
C)  A table of contents typically summarizes the most important contents of a report. 
D)  A table of contents helps establish the purpose and value of the report. 
E)  A table of contents is typically part of the glossary.

Question 16

Generally,an executive summary for a 50-page report should be about two pages long.

Accepted Answer

A) True 
 B)False

Question 17

According to Rich Harrill,which of the following is one of the ways business reports have changed over the course of career?

Accepted Answer

A)  In recent years,reports have become more minimalist with regard to aesthetic standards. 
B)  In recent years,style and design have gained more importance over content. 
C)  Reports must now be accessible to many different clients and constituents. 
D)  Reports are much smaller and more compact today than they were in the past. 
E)  Professionals used to be more competitive about using their reports to advance their careers.

Question 18

Vladimir is drafting a proposal to buy electric cars for the company fleet that his boss will review and make a decision on when he is done.Which of the following should Vladimir do to increase the likelihood of his proposal being accepted?

Accepted Answer

A)  focus mostly on the philosophy behind the idea 
B)  avoid including distracting details such as timelines or required resources 
C)  use a factual rather than persuasive structure 
D)  negotiate some details verbally with decision makers before writing the proposal 
E)  avoid mentioning the budget until after the general idea is approved

Question 19

The table of contents in a report contains

Accepted Answer

A)  topic sentences from each paragraph. 
B)  all of the preview statements from each section of the report. 
C)  all first-level headings and sometimes all second-level headings. 
D)  section numbers with their corresponding page numbers. 
E)  the introduction from each section of the report.

Question 20

To project objectivity in a report,you should

Accepted Answer

A)  ensure that your enthusiasm and strong positive emotion do not appear to cloud your judgment. 
B)  use paraphrases instead of quotations to make sure ideas are in your own words. 
C)  use bulleting and enumerated lists whenever you have a particularly dense chunk of information. 
D)  use headings throughout the report to make the structure readily apparent. 
E)  combine information from your various sources in novel and insightful ways.

Exam 13: Completing Business Proposals and Business Reports

How do business reports vary from routine business correspondence?

Which of the following will help you ensure that your report is fair and effective?

Chinua is quoting a key finding from some research he has done for a business report.To avoid plagiarism,he makes sure to put the text in quotations and

Generally,formal reports that are submitted to external decision makers do not include a cover page.

In order to ensure the effectiveness and fairness of your report,you should

Problem statements are most effective when

Problem statements in business reports are most effective when their matter-of-fact tone downplays the urgency of the problems.

Which of the following aspects of writing business reports relates to the component of credibility known as caring?

In making a table of contents,Maria lists out her recommendations in clear bullet points.

Which of the following is most likely to be included on the cover page of a report?

Without a problem statement,reports lack direction and may be seen as unimportant.

How can you avoid plagiarism on a sentence and paragraph level?

Nearly all reports contain ______ to help readers quickly navigate through them.

Which of the following statements about a table of contents is true?

Generally,an executive summary for a 50-page report should be about two pages long.

According to Rich Harrill,which of the following is one of the ways business reports have changed over the course of career?

Vladimir is drafting a proposal to buy electric cars for the company fleet that his boss will review and make a decision on when he is done.Which of the following should Vladimir do to increase the likelihood of his proposal being accepted?

The table of contents in a report contains

To project objectivity in a report,you should