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    Business Communication Polishing Study Set 3
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    Exam 4: Communicating Routine Messages and Building Goodwill
  5. Question
    ________ Build Goodwill by Recognizing Someone Else's Achievements or Important
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________ Build Goodwill by Recognizing Someone Else's Achievements or Important

Question 15

Question 15

Multiple Choice

________ build goodwill by recognizing someone else's achievements or important events.


A) Thank-you messages
B) Congratulatory messages
C) Condolences
D) "For-your-information" messages
E) Confirmation messages

Correct Answer:

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