Multiple Choice
Which of the following is a way to "soften the blow" of bad news?
A) Making the bad news vague
B) Positioning bad news ahead of good news
C) Subordinating the bad news
D) Using negative language
E) Placing the blame on the audience
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q75: When communicating bad news to a customer,which
Q76: Taking responsibility for mistakes and bad decisions
Q77: Which approach should be used when communicating
Q78: When evaluating a message,the message should be
Q79: To share some important bad news with
Q81: In what circumstances would an email,text,or tweet
Q82: How can a buffer be used to
Q83: One of the goals of delivering bad
Q84: When positioning the bad news,what is one
Q85: Using a "silver lining" in the close