Multiple Choice
Which of the following does not match well between quality gurus and their contribution?
A) Juran - quality is fitness for use
B) Crosby - quality is free
C) Deming - quality costs
D) Feigenbaum - quality at the source
E) All of the choices are correctly matched.
Correct Answer:
Verified
Correct Answer:
Verified
Q9: The tool that is useful to investigate
Q10: Cause-and-effect diagrams are sometimes called:<br>I.scatter diagrams<br>II.fishbone diagrams<br>III.Ishikawa
Q18: The dimensions of product quality don't adequately
Q21: Warranty service,handling complaints,and costs of litigation are
Q28: Defective material from suppliers and lost production
Q69: Process management is not one of the
Q84: The ISO 9001 is a quality standard
Q91: Performance and price are both considered to
Q102: The tool that is useful in documenting
Q106: Three key philosophies of TQM are continuous