Question 1

In your team's meeting with your prime client,you state,"We have been trying to get that data,both Arnie and I,since last October." Your manager,George,gives you a stern look like "Don't air our dirty laundry in public." You say very little after the stare.How George behaved in the meeting is an example of

Accepted Answer

A)  mind guarding. 
B)  self-censorship. 
C)  direct pressure. 
D)  shared stereotypes.

Question 2

Explain the four stages of team development and the key interpersonal behaviors typically exhibited by team members in each stage.

Accepted Answer

The answer of Explain the four stages of team development...

Question 3

If your team is moving into the forming stage,which behaviors are you most likely to see?

Accepted Answer

A)  Social interaction leading to increased trust 
B)  Development of shared standards and expectations 
C)  High levels of coordination 
D)  Factions forming

Question 4

Your boss remarks to you that proactive leadership can avoid a situation where team members question the legitimacy of the team's direction,the leader,and the roles of other team members.How should you respond?

Accepted Answer

A)  Agree 
B)  Disagree questioning by team members about the direction of the team is a natural phase of development. 
C)  There is not enough information to know how to respond.

Question 5

Explain briefly the relationship-building roles that can enhance team performance.

Accepted Answer

The answer of Explain briefly the relationship-building roles that can...

Question 6

You find yourself asking the following questions: What is expected of me? Who is going to lead? What is supposed to happen? You are at what stage of team development?

Accepted Answer

A)  Forming 
B)  Norming 
C)  Storming 
D)  Performing

Question 7

The following behaviors are typically displayed by team members in the performing stage: mutual responsibility and concern for one another; an emphasis on ensuring that each team member is learning and developing; and providing assistance to one another.

Accepted Answer

A) True 
 B)False

Question 8

The task of the team in the forming stage is to clarify direction.

Accepted Answer

A) True 
 B)False

Question 9

Explain briefly the task-facilitating roles that can enhance team performance.

Accepted Answer

The answer of Explain briefly the task-facilitating roles that can...

Question 10

Teams can (1)take too long to make a decision,(2)compromise on excellence in order to get agreement from everyone,and (3)demonstrate groupthink,which improves decisions made by the team.Which statements are correct?

Accepted Answer

A)  All three statements are correct. 
B)  Only statements 1 and 2 are correct. 
C)  Only statements 2 and 3 are correct. 
D)  Only statements 1 and 3 are correct.

Question 11

In your team's meeting with your prime client,you state,"We have been trying to get that data,both Arnie and I,since last October." Your manager,George,gives you a stern look like "Don't air our dirty laundry in public." You say very little after the stare.How you behaved in the remaining part of the meeting is an example of what type of groupthink attribute?

Accepted Answer

A)  Direct pressure 
B)  Self-censorship 
C)  Rationalization 
D)  Mind guarding

Question 12

What is the role called that helps the team accomplish its objectives?

Accepted Answer

A)  Task-facilitating role 
B)  Relationship-building role 
C)  Tension-relieving role 
D)  Census-building role

Question 13

What you learn in the textbook about teams and teamwork is applicable only to employing organizations.It is not applicable to classroom activities or sports.

Accepted Answer

A) True 
 B)False

Question 14

Once the team has developed a comfortable climate,the next stage is the performing stage.

Accepted Answer

A) True 
 B)False

Question 15

Your team's approach is to involve everyone,to help people be generalists,and to share information openly.What is your team's approach?

Accepted Answer

A)  Self-censorship 
B)  Continuous improvement 
C)  Mind guarding 
D)  Direct pressure

Question 16

Employee involvement in teams has had a positive impact on productivity,quality,and morale.

Accepted Answer

A) True 
 B)False

Question 17

In team meetings,Wong has a habit of either straying from the topic under discussion or trying to change the topic of discussion.Wong is displaying the blocking role of deflection.

Accepted Answer

A) True 
 B)False

Question 18

You have just brought your team together.What should you do in this early stage of your team's development?

Accepted Answer

A)  Focus on the task accomplishment over helping members become comfortable with one another 
B)  Focus on helping members become comfortable with one another regarding task accomplishment 
C)  Encourage open discussion and consensus decision making 
D)  Expect obedience to your directions

Question 19

Team members from which orientation are more likely to expect to be involved in the creation and articulation of goals?

Accepted Answer

A)  Individualist 
B)  Collectivist 
C)  Neutral 
D)  Affective

Question 20

You should tell subordinates how to carry out a specific goal because it increases innovation and decreases the potential for suboptimization of resources.

Accepted Answer

A) True 
 B)False

Exam 9: Building Effective Teams and Teamwork

Explain the four stages of team development and the key interpersonal behaviors typically exhibited by team members in each stage.

If your team is moving into the forming stage,which behaviors are you most likely to see?

Your boss remarks to you that proactive leadership can avoid a situation where team members question the legitimacy of the team's direction,the leader,and the roles of other team members.How should you respond?

Explain briefly the relationship-building roles that can enhance team performance.

You find yourself asking the following questions: What is expected of me? Who is going to lead? What is supposed to happen? You are at what stage of team development?

The following behaviors are typically displayed by team members in the performing stage: mutual responsibility and concern for one another; an emphasis on ensuring that each team member is learning and developing; and providing assistance to one another.

The task of the team in the forming stage is to clarify direction.

Explain briefly the task-facilitating roles that can enhance team performance.

Teams can (1) take too long to make a decision,(2) compromise on excellence in order to get agreement from everyone,and (3) demonstrate groupthink,which improves decisions made by the team.Which statements are correct?

What is the role called that helps the team accomplish its objectives?

What you learn in the textbook about teams and teamwork is applicable only to employing organizations.It is not applicable to classroom activities or sports.

Once the team has developed a comfortable climate,the next stage is the performing stage.

Your team's approach is to involve everyone,to help people be generalists,and to share information openly.What is your team's approach?

Employee involvement in teams has had a positive impact on productivity,quality,and morale.

In team meetings,Wong has a habit of either straying from the topic under discussion or trying to change the topic of discussion.Wong is displaying the blocking role of deflection.

You have just brought your team together.What should you do in this early stage of your team's development?

Team members from which orientation are more likely to expect to be involved in the creation and articulation of goals?

You should tell subordinates how to carry out a specific goal because it increases innovation and decreases the potential for suboptimization of resources.