Multiple Choice
Is humour ever appropriate in negative messages?
A) Yes, because it shows the reader how silly his or her position is.
B) Yes, as long as it is related to the subject of the message and will not offend the reader.
C) Yes, because everyone needs a good laugh.
D) No, because humour implies that the writer thinks the reader is ridiculous.
Correct Answer:
Verified
Correct Answer:
Verified
Q78: When you have a particularly good alternative
Q79: Which of the following is NOT a
Q80: Is the subject line "Improving Customer Service"
Q81: Humour that is closely related to the
Q82: Even if your negative information will directly
Q84: A buffer should imply a positive answer.
Q85: Which of the following is the WORST
Q86: _ occurs when people respond to a
Q87: List three ways you want the reader
Q88: Research shows that not all audiences or