True/False
Humour that is closely related to the specific situation and does not belittle the reader can be quite effective at defusing negative messages.
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q76: In a bad news message to subordinates,
Q77: The refusal should be in its own
Q78: When you have a particularly good alternative
Q79: Which of the following is NOT a
Q80: Is the subject line "Improving Customer Service"
Q82: Even if your negative information will directly
Q83: Is humour ever appropriate in negative messages?<br>A)Yes,
Q84: A buffer should imply a positive answer.
Q85: Which of the following is the WORST
Q86: _ occurs when people respond to a