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  3. Study Set
    Contemporary Marketing Study Set 4
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    Exam 17: Relationship Marketing and Customer Relationship Management CRM
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    Transaction-Based Marketing Recognizes and Builds on the Concept That Providing
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Transaction-Based Marketing Recognizes and Builds on the Concept That Providing

Question 140

Question 140

True/False

Transaction-based marketing recognizes and builds on the concept that providing added value to customer transactions through superior customer service improves customer retention and referrals.

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