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    Business
  3. Study Set
    Communication for Business
  4. Exam
    Exam 11: Customer Service
  5. Question
    According to Rosen 1997,the Most Important Aspect of Building a Customer
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According to Rosen 1997,the Most Important Aspect of Building a Customer

Question 50

Question 50

Multiple Choice

According to Rosen 1997,the most important aspect of building a customer satisfaction model is


A) collecting the data
B) what you do with the data collected
C) identifying the standards expected by customers
D) collecting customer feedback

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