Strong Cement Is a Cement-Manufacturing Company Headquartered in the U

Multiple Choice

Strong Cement is a cement-manufacturing company headquartered in the U.S.As part of its organizational policy,the management establishes,plans,and implements measurement,monitoring,and improvement activities; monitors information about customer satisfaction as a performance metric; and acquires and analyzes data to determine improvement effectiveness.The management is following the guidelines of _____.

A) Six Sigma
B) Baldrige
C) Deming
D) ISO 9000:2000