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  3. Study Set
    Managing for Quality Study Set 2
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    Exam 14: Building and Sustaining Quality and Performance Excellence
  5. Question
    With Respect to American Express's Change Process,which of the Following
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With Respect to American Express's Change Process,which of the Following

Question 5

Question 5

Multiple Choice

With respect to American Express's change process,which of the following steps answer the question "What will the change look like?"


A) Driving Commitment
B) Creating a vision
C) Sustaining momentum
D) Accelerating the transition

Correct Answer:

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