Multiple Choice
Which of the following can be used to categorise knowledge management tools?
A) Discussion and chat technologies
B) e-Learning applications and expertise tools
C) Knowledge repositories (databases) , and search and data mining tools
D) Any of the answers can be used to classify knowledge management tools
Correct Answer:
Verified
Correct Answer:
Verified
Q1: Collaborative webpages that allow users to edit
Q2: Which of the following statement is correct?<br>A)The
Q3: Which of the following statements is correct?<br>A)Groupware
Q4: What does the reporting phase of CRM
Q5: What supports back-office operations and strategic analysis
Q7: Though similar to document management,_ generally works
Q8: _ is an organisation's key strength,a business
Q9: A _ facilitates the automation and management
Q10: What tasks do campaign management systems perform
Q11: CRM moves far beyond technology by identifying