Which of the Following Statements Regarding Service Efforts and Accomplishments

Multiple Choice

Which of the following statements regarding service efforts and accomplishments (SEA) is not true?

A) Measures of service efforts,or input measures,relate to the amount of financial and nonfinancial resources (such as money and materials) used in a program or process.
B) Effort measures relate service efforts to outputs of service and to outcomes or results of services.
C) Output measures are quantity measures that reflect either the quantity of a service provided or the quantity of service provided that meets a specified quality requirement.
D) Outcome measures gauge accomplishments,or the results of services provided.