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The Growth of E-Tailing Has Led to the Identification of Four

Question 52

Multiple Choice

The growth of e-tailing has led to the identification of four core dimensions that consumers use to evaluate Web sites at which they experience no questions or problems.They are:


A) Efficiency,fulfillment,system availability,and privacy
B) Responsiveness,reliability,assurance,and empathy
C) Context,content,community,and connectivity
D) Content,reliability,privacy,and download speed
E) Efficiency,effectiveness,maneuverability,and attractiveness

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