Multiple Choice
Which of the following statements is true?
A) Research shows that many customers are not satisfied and feel that some companies do not deliver on their promises.
B) Research shows that most customers are somewhat satisfied and feel that companies usually deliver on their promises.
C) Research shows that most customers are satisfied and feel that companies deliver on their promises.
D) None of these answers is correct.
Correct Answer:
Verified
Correct Answer:
Verified
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