Question 1

Canadian companies must increasingly compete in a global market and a fast-changing environment,which in turn makes training an important part of organizational strategy.

Accepted Answer

A) True 
 B)False

Question 2

Organizationally sponsored career planning can further employee growth,tap employee potential,and satisfy employee needs.

Accepted Answer

A) True 
 B)False

Question 3

Formal orientation programs are intended to familiarize new employees with their roles,other employees,and the organization.

Accepted Answer

A) True 
 B)False

Question 4

Cross-training employees by moving them through a variety of jobs within the organization is called:

Accepted Answer

A) job enrichment 
B) job enlargement 
C) job rotation 
D) job mentoring 
E) job learning

Question 5

The reaction criterion for training evaluation has as an advantage that it evaluates:

Accepted Answer

A) the set-up of the program 
B) the effectiveness of the program 
C) desired behavioural changes 
D) attitude and behaviour changes effected by the training 
E) overall organizational results and benefits

Question 6

An organization that plans to change its strategy should allocate funds for training.

Accepted Answer

A) True 
 B)False

Question 7

Coaching as a training technique is seldom if ever done by the immediate manager or supervisor,but rather by the human resource department.

Accepted Answer

A) True 
 B)False

Question 8

The organizational benefits of employee career planning do NOT include:

Accepted Answer

A) lower turnover 
B) promotable employees 
C) increased benefits levels 
D) tapping employee potential 
E) meeting legal requirements

Question 9

Socialization is about introducing the culture of an organization.

Accepted Answer

A) True 
 B)False

Question 10

Training evaluation criteria can include which of the following?

Accepted Answer

A) organizational results 
B) reaction 
C) knowledge 
D) behaviour 
E) all of the choices

Question 11

In most organizations,coaching (as a training approach)is almost always done by:

Accepted Answer

A) senior management 
B) the human resource department 
C) the immediate supervisor or manager 
D) a professional trainer or coach 
E) a virtual-reality coach

Question 12

Off-the-job training techniques include lecture and video presentations,apprenticeships,and self-study.

Accepted Answer

A) True 
 B)False

Question 13

An evaluation of training needs will result in training objectives,including:

Accepted Answer

A) employees' future career plans 
B) acceptable performance criteria 
C) revised job descriptions 
D) training costs 
E) where training will take place

Question 14

As the learning curve indicates,learning is not linear but takes place in bursts separated by plateaus.

Accepted Answer

A) True 
 B)False

Question 15

Although none of the following are scientific methods of evaluating training,select the one that would likely be the most effective as a practical measurement.

Accepted Answer

A) the post-test design 
B) the pre-test design 
C) the pre-test/post-test design 
D) elimination of uncertainty (the Heisenberg test) 
E) Markov analysis

Question 16

Effective onboarding activities include which of the following?

Accepted Answer

A) hiring 
B) socialization 
C) succession planning 
D) start-up costs 
E) wikis

Question 17

In training,to do a needs assessment means to:

Accepted Answer

A) assess the costs of training programs 
B) suggest possible methods to evaluate training programs 
C) diagnose environmental challenges that could be met through training 
D) develop an external workforce analysis to fill training needs 
E) review recruiting and selection procedures

Question 18

A training program's content is shaped by the needs assessment and the learning principles.

Accepted Answer

A) True 
 B)False

Question 19

The three basic developmental strategies for organizations are cognitive,behavioural,and environmental.

Accepted Answer

A) True 
 B)False

Question 20

Training objectives should state three things: desired behaviour,conditions under which it should occur,and acceptable performance criteria.

Accepted Answer

A) True 
 B)False

Exam 7: Orientation, Training and Development, and Career Planning

Canadian companies must increasingly compete in a global market and a fast-changing environment,which in turn makes training an important part of organizational strategy.

Organizationally sponsored career planning can further employee growth,tap employee potential,and satisfy employee needs.

Formal orientation programs are intended to familiarize new employees with their roles,other employees,and the organization.

Cross-training employees by moving them through a variety of jobs within the organization is called:

The reaction criterion for training evaluation has as an advantage that it evaluates:

An organization that plans to change its strategy should allocate funds for training.

Coaching as a training technique is seldom if ever done by the immediate manager or supervisor,but rather by the human resource department.

The organizational benefits of employee career planning do NOT include:

Socialization is about introducing the culture of an organization.

Training evaluation criteria can include which of the following?

In most organizations,coaching (as a training approach) is almost always done by:

Off-the-job training techniques include lecture and video presentations,apprenticeships,and self-study.

An evaluation of training needs will result in training objectives,including:

As the learning curve indicates,learning is not linear but takes place in bursts separated by plateaus.

Although none of the following are scientific methods of evaluating training,select the one that would likely be the most effective as a practical measurement.

Effective onboarding activities include which of the following?

In training,to do a needs assessment means to:

A training program's content is shaped by the needs assessment and the learning principles.

The three basic developmental strategies for organizations are cognitive,behavioural,and environmental.

Training objectives should state three things: desired behaviour,conditions under which it should occur,and acceptable performance criteria.