Adam, a Hairstylist at a Salon in Seattle, Styles His

Multiple Choice

Adam, a hairstylist at a salon in Seattle, styles his customers in various ways. His work looks different on different people even though he has styled all of them. This unique character of a service that is unique for every customer as it is individually produced is referred to as ______.

A) tangibility
B) separability
C) durability
D) heterogeneity
E) divisibility