Multiple Choice
When managing change, learning interventions should be used:
A) to break routines that cause resistance to change.
B) when the organization wants to reduce the cost of implementing change.
C) when employees resist change due to negative valence of change.
D) in all change management activities.
E) only when all other strategies have failed.
Correct Answer:

Verified
Correct Answer:
Verified
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Q21: The communication strategy should be applied to
Q22: _ leaders are agents of change because
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Q25: How should change agents look at resistance
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Q27: Resistance is motivational; it potentially engages people
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