If a Dysfunctional Norm Is Very Deeply Ingrained in a Team

Multiple Choice

If a dysfunctional norm is very deeply ingrained in a team, the best strategy is probably to:

A) tell the group that corporate leaders are willing to tolerate the dysfunctional norm.
B) disband the group and replace it with people having more favorable norms.
C) supplement the existing group with one or two people having more favorable norms.
D) introduce rewards that support the dysfunctional norm.
E) provide direct reinforcement and punishment to the employees.