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Customer Lifetime Value (CLV)is an Important Number in That It

Question 52

Multiple Choice

Customer lifetime value (CLV) is an important number in that it represents ___________.


A) What a customer spends in a year
B) An upper limit on spending to acquire a new customer
C) The importance of government contracts that have less risk
D) The loss one could expect from a new competitor
E) The discount rate of a given customer

Correct Answer:

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