Which of the Following Statements About Formal and Informal Communication

Multiple Choice

Which of the following statements about formal and informal communication channels is most accurate?

A) All relevant organizational information should flow through formal communication channels.
B) Ideally, the heaviest flow of information within an organization should be downward from decision makers to workers.
C) Managers should do everything possible to avoid grapevine communication within an organization.
D) The longer the lines of communication, the greater the chance for message distortion.