Question 1

Business intelligence is information collected from multiple sources such as suppliers,customers,competitors,partners,and industries that analyzes patterns,trends,and relationships for strategic decision making.

Accepted Answer

A) True 
 B)False

Question 2

Sandy Fiero works as the chief knowledge officer for Bend Lumbar Company.She has been given the responsibility to create a product or service that will bring an added value to its customers to increase the company's revenue.Sandy determines that the best value she can add is by creating a service that offers free next day shipping on any order over $50.Where in the value chain is Sandy adding value?

Accepted Answer

A)  The primary value activity outbound logistics 
B)  The primary value activity inbound logistics 
C)  The primary value activity marketing and sales 
D)  The primary value activity operations

Question 3

If a supplier has high power what can it do to influence its industry?

Accepted Answer

A)  Charge higher prices 
B)  Shift costs to industry participants 
C)  Limit quality or services 
D)  All of these choices

Question 4

What is rivalry among existing competitors?

Accepted Answer

A)  The ability of buyers to affect the price they must pay for an item 
B)  The suppliers' ability to influence the prices they charge for supplies (including materials,labor,and services) 
C)  High when it is easy for new competitors to enter a market and low when there are significant entry barriers to joining a market 
D)  High when competition is fierce in a market and low when competitors are more complacent

Question 5

Porter identified Three Generic Strategies that a business could follow after identifying a market it wanted to enter.Which of the following is not included as one of Porter's Three Generic Strategies?

Accepted Answer

A)  Broad differentiation 
B)  Supplier cost differentiation 
C)  Focused strategy 
D)  Broad cost leadership

Question 6

What includes all parties involved,directly or indirectly,in obtaining raw materials or a product?

Accepted Answer

A)  Support chain 
B)  Supply chain 
C)  System chain 
D)  Supply choice

Question 7

Which of the following is a common approach to closing an MIS skills gap?

Accepted Answer

A)  Social recruiting 
B)  Off-site training 
C)  Mentoring services 
D)  All of these choices

Question 8

The Marketing department supports sales by planning,pricing,and promoting goods or services.

Accepted Answer

A) True 
 B)False

Question 9

What type of report can include a sales report from last year or salary report from five years ago?

Accepted Answer

A)  Static report 
B)  Dynamic report 
C)  Variable report 
D)  Structured report

Question 10

Goods are material items or products that customer's will buy to satisfy a want or need.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following offers an example where Porter's Five Forces are mostly weak and competition is low?

Accepted Answer

A)  An international hotel chain purchasing milk 
B)  A coffee shop 
C)  A single consumer purchasing milk 
D)  A dog walking business

Question 12

MIS is a business function,like accounting or sales,which moves information about people,products,and processes across the company to facilitate decision making and problem solving.What does MIS stand for?

Accepted Answer

A)  Management information strategy 
B)  Management intelligence system 
C)  Management information system 
D)  Management information strategist

Question 13

Which of the following is considered data?

Accepted Answer

A)  Quantity sold 
B)  Best customer by month 
C)  Best-selling item by month 
D)  Worst-selling item by month

Question 14

Jason Charney is the CIO of Zapp Industries.Which of the following does not describe his primary responsibilities?

Accepted Answer

A)  Manage and defend intellectual property,copyrights and patents 
B)  Oversee all the uses of information technology 
C)  Ensure the strategic alignment of MIS with business goals and objectives 
D)  Have tremendous insight into the capabilities of MIS

Question 15

There are many different stakeholders found in an organization.Stakeholders drive business strategies,and depending on the stakeholder's perspective,the business strategy can change.Which of the following is a main concern for customers?

Accepted Answer

A)  Exceptional customer service 
B)  Fair compensation 
C)  Professional associations 
D)  Reliable contracts

Question 16

The process of gathering information about the competitive environment,including competitors' plans,activities,and products,to improve a company's ability to succeed is the definition of ___________.

Accepted Answer

A)  feedback 
B)  information 
C)  competitive intelligence 
D)  data

Question 17

When evaluating the value chain,all of the following are included in the primary value activities except _________.

Accepted Answer

A)  inbound activities 
B)  operations 
C)  service 
D)  MIS development

Question 18

Which data types are typically found in the Human Resources department?

Accepted Answer

A)  Promotion data,sales data,advertising data 
B)  Employee data,promotion data,vacation data 
C)  Investment data,monetary data,reporting data 
D)  Transactional data,purchasing data,payroll data,tax data

Question 19

Which of the following represents the types of data commonly found in the Marketing department?

Accepted Answer

A)  Promotional data 
B)  Payroll data 
C)  Tax data 
D)  Employee data

Question 20

If you were thinking about an oven as a system which of the following represents the process?

Accepted Answer

A)  The uncooked food 
B)  The cooked food 
C)  A light indicating that the oven has reached the preheated temperature 
D)  The oven running at 350 degrees for 20 minutes

Exam 1: Management Information Systems: Business Driven MIS

Business intelligence is information collected from multiple sources such as suppliers,customers,competitors,partners,and industries that analyzes patterns,trends,and relationships for strategic decision making.

If a supplier has high power what can it do to influence its industry?

What is rivalry among existing competitors?

Porter identified Three Generic Strategies that a business could follow after identifying a market it wanted to enter.Which of the following is not included as one of Porter's Three Generic Strategies?

What includes all parties involved,directly or indirectly,in obtaining raw materials or a product?

Which of the following is a common approach to closing an MIS skills gap?

The Marketing department supports sales by planning,pricing,and promoting goods or services.

What type of report can include a sales report from last year or salary report from five years ago?

Goods are material items or products that customer's will buy to satisfy a want or need.

Which of the following offers an example where Porter's Five Forces are mostly weak and competition is low?

MIS is a business function,like accounting or sales,which moves information about people,products,and processes across the company to facilitate decision making and problem solving.What does MIS stand for?

Which of the following is considered data?

Jason Charney is the CIO of Zapp Industries.Which of the following does not describe his primary responsibilities?

There are many different stakeholders found in an organization.Stakeholders drive business strategies,and depending on the stakeholder's perspective,the business strategy can change.Which of the following is a main concern for customers?

The process of gathering information about the competitive environment,including competitors' plans,activities,and products,to improve a company's ability to succeed is the definition of ___________.

When evaluating the value chain,all of the following are included in the primary value activities except _________.

Which data types are typically found in the Human Resources department?

Which of the following represents the types of data commonly found in the Marketing department?

If you were thinking about an oven as a system which of the following represents the process?