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    Business Driven Technology Study Set 3
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    Exam 11: Building a Customer-Centric Organization-Customer Relationship Management
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    ___________ CRM Supports Traditional Transactional Processing for Day-To-Day Front-Office Operations
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___________ CRM Supports Traditional Transactional Processing for Day-To-Day Front-Office Operations

Question 16

Question 16

Short Answer

___________ CRM supports traditional transactional processing for day-to-day front-office operations or systems that deal directly with the customers.

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