True/False
When denying a claim, use a statement such as If you had read the instruction booklet that came with the air conditioner, you would have known to change the filter every three months to let the customer know why the claim must be refused.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q22: Which is the most effective statement in
Q46: Select the best sentence to include in
Q48: The most effective statement in a bad-news
Q50: What is the best advice for delivering
Q52: Which is the most effective statement in
Q53: To make sure that it is not
Q63: Ethan has already written three letters to
Q67: Which of the following is the best
Q74: Most job refusal letters _.<br>A)use the indirect
Q110: When abusive language is spoken,it's called _.