Which of the Following Statements About Nonfinancial Performance Indicators of Quality

Multiple Choice

Which of the following statements about nonfinancial performance indicators of quality is not true?

A) They can be useful predictors of future financial performance.
B) Generally speaking, they are costlier to generate than financial measures of quality.
C) They are timelier than financial data.
D) They are readily interpretable by operating personnel.
E) They help to identify precise quality-related problems.