As Noted in Chapter 17, One Approach to Setting Quality

Essay

As noted in Chapter 17, one approach to setting quality standards is to use a Six-Sigma approach.
Required:
1. What is meant by the term "Six Sigma"?
2. The overall process of implementing process-improvement projects is referred to as DMAIC (Define, Measure, Analyze, Improve, and Control). Provide an overview of each stage of the DMAIC specifically within the context of a Six Sigma implementation.