Which of the Following Best Describes Customer Service Reps

Multiple Choice

Which of the following best describes customer service reps?

A) They are outside salespeople who are not concerned with setting up long-term relationships with their customers.
B) They are salespeople who specialize by types of products.
C) They are salespeople who actually do the sales presentations for key account customers.
D) They are inbound salespeople who handle customer concerns.
E) They are telemarketers who work with field salespeople to sell goods to customers.