Ever Since Alain Was Chosen as the Sales Rep to Deal

Multiple Choice

Ever since Alain was chosen as the sales rep to deal with Premier Meat Packers,he has had trouble with its purchasing agent who seems to resent the fact that Alain was born in France and speaks with a French accent.Alain lost a sale because the Premier agent contended that he couldn't understand Alain's accent.The agent thought Alain had promised delivery in two weeks,and the agent needed the order filled in two days.Due to problems like this and other condescending remarks made by the agent,a _____ is the best option for Alain's company.

A) pressure transfer
B) conversion
C) turnover
D) clean sweep
E) territory waiver