Indirect Denial Should

Multiple Choice

Indirect denial should:

A) never be used if the prospect has raised a valid point.
B) be used only if the buyer's objection is used as a means of getting rid of the salesperson.
C) be used if the buyer is expressing his or her opinion.
D) be used to inform the prospect that the objection is unimportant.
E) be used if the buyer is accustomed to conducting trade-off analyses.