Karen Said to the Sales Rep of the Resort,"Your Resort

Multiple Choice

Karen said to the sales rep of the resort,"Your resort is away from the city and does not provide pick-up and drop facilities." The sales rep replies,"Yes,I know our resort facility is away from the city.The serenity and beauty of this area is conducive to very productive executive retreats." The sales rep for the resort was using the _____ to deal with Karen's objections.

A) submissive method
B) "turn the tables" method
C) compensation method
D) indirect denial method
E) acknowledgement method