Virginia Sees Carl,with Whom She Attended High School 15 Years

Multiple Choice

Virginia sees Carl,with whom she attended high school 15 years ago,driving near her in rush hour traffic.She honks and waves to say "hello." Carl,who does not recognize Virginia,thinks the stranger is honking because of the way he changed his lane.Obviously,there is a problem in the way Carl is _____ the message.

A) controlling
B) nonverbalizing
C) sending
D) decoding
E) verbalizing