Multiple Choice
A salesperson says,"For the money,you will find no better water reclamation system anywhere!" The customer thinks the salesperson has just told him that his product is cheaply made and only fairly successful at cleaning the water so it can be reused.Part of the miscommunication is caused by the customer's secretary who comes in during the presentation and asks the customer to sign a letter.In terms of the communication process,the salesperson is ____,the customer is _____,and the secretary creates ____.
A) decoding; encoding; feedback
B) decoding; creating feedback; noise
C) encoding; decoding; feedback
D) encoding; decoding; noise
E) decoding; encoding; noise
Correct Answer:

Verified
Correct Answer:
Verified
Q7: What is the 80-20 listening rule?
Q41: What is decoding?
Q78: Proper voice mail etiquette involves leaving a
Q79: It is late in the day when
Q80: Salespeople should vary the loudness of their
Q83: Andrea is a technical assistant for a
Q84: Michael notices that his prospect begins moving
Q86: A primary advantage of e-mail communication is
Q87: What is a word picture?
Q92: The translation of thoughts into words is