Scenario: Creative Crafts, Inc

Multiple Choice

Scenario: Creative Crafts, Inc.
The president of Creative Crafts, Inc., read about cooperation in Japanese companies and has vowed to bring this same philosophy to Creative Crafts.Before he declares his goal of no conflict at any cost, he wants to first understand more about the conflict process.The intended goal is to avoid all conflict so that employees would work cooperatively and be happier at Creative Crafts.Please help the president to understand the conflict process by answering the following questions.
-In the conflict process, conflict sources lead to:

A) manifest conflict.
B) conflict emotions.
C) outcomes of conflict.
D) conflict perceptions.
E) Both 'B' and 'D'.