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A Retail Store Increases Customer Interaction and Service Provided to Their

Question 63

Multiple Choice

A retail store increases customer interaction and service provided to their customers by salespeople by giving the salespeople a sales commission each time they make a sale to a customer.This is an example of:


A) tacit knowledge
B) behavior modification
C) social learning
D) a variable ratio schedule of reinforcement
E) both 'B' and 'D'

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