Multiple Choice
Which of the following is known to increase employee responsiveness to problems and opportunities as well as improve customer service?
A) Job specialization
B) Job rotation
C) Scientific management
D) Empowerment
E) Job specialization and scientific management
Correct Answer:

Verified
Correct Answer:
Verified
Q14: Job enlargement increases skill variety
Q70: Mental imagery helps us to anticipate and
Q77: Self-leadership suggests that goals should be set
Q154: A job in which employees are able
Q155: Employee share ownership plans (ESOP):<br>A)include any arrangements
Q156: Effective performance-based rewards should:<br>A)be based mainly on
Q160: Self-leadership has become increasingly important in contemporary
Q161: Job enrichment usually:<br>A)reduces product and service quality.<br>B)increases
Q163: Mental imagery helps employees to:<br>A)forget about the
Q193: Companies are applying job specialization when employees