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In Organizational Settings,empathy

Question 48

Multiple Choice

In organizational settings,empathy:


A) has both a cognitive and emotional component.
B) improves sensitivity to the external causes of another person's behaviour and results.
C) can reduce the likelihood of fundamental attribution error.
D) All of the answers are correct.
E) has both a cognitive and emotional component and improves sensitivity to the external causes of another person's behaviour and results.

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