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At the Second Level of the Relationship Marketing Continuum,the Focus

Question 187

Multiple Choice

At the second level of the relationship marketing continuum,the focus is on:


A) price and other financial incentives.
B) reaching out to the customer with social interaction.
C) structurally transforming the relationship into an interdependent partnership.
D) analyzing data from the initial purchase to determine the chance of a repeat sale.

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