Multiple Choice
Which one of the following is NOT a tool that company managers can use to promote operating excellence in performing value chain activities?
A) Utilize benchmarking.
B) Adapt best practices.
C) Install TQM and/or Six Sigma quality control techniques.
D) Undertake business process reengineering.
E) Adopt standard industry techniques.
Correct Answer:
Verified
Correct Answer:
Verified
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