Management's Most Powerful Tool for Mobilizing Organizational Commitment to Competent

Multiple Choice

Management's most powerful tool for mobilizing organizational commitment to competent strategy execution and operating excellence is the:

A) diligent and persistent use of benchmarking and best practices.
B) proper use of a reward structure with motivational incentives and rewards.
C) TQM and/or Six Sigma programs.
D) periodic inspirational speeches aimed at arousing employees' emotional energy.
E) process of providing employees with a high degree of job security (ideally,via a no-layoff policy) .