Question 1

Give an example and explain why stakeholder materiality is important to both the company and its stakeholders.

Accepted Answer

The answer of Give an example and explain why stakeholder...

Question 2

Financially sound companies do not need to understand how a public issue is likely to evolve,or how it will affect them.

Accepted Answer

A) True 
 B)False

Question 3

Legal environmental intelligence includes:

Accepted Answer

A)  Patterns of aggressive growth versus static maintenance. 
B)  Analysis of local, state, national, and international politics. 
C)  Considerations of patents, copyrights, or trademarks. 
D)  Information regarding costs, prices, and international trade.

Question 4

When working well,the issue management process:

Accepted Answer

A)  Is static and never pulls in additional information that would disturb the balance. 
B)  Generates two specific options for each issue. 
C)  Minimizes dialogue with the stakeholders and focuses on short-term survival. 
D)  Continuously cycles back to the beginning and repeats.

Question 5

Organizations always have full control of a public issue.

Accepted Answer

A) True 
 B)False

Question 6

The emergence of a public issue indicates that:

Accepted Answer

A)  A gap has developed between what stakeholders expect and what an organization is actually doing. 
B)  Technology is forcing ethics and business strategy closer together. 
C)  Consumers are unaware of how an organization's actions affect them. 
D)  All of the above.

Question 7

The explosive use of social media is an example of:

Accepted Answer

A)  Customer environment. 
B)  Competitor environment. 
C)  Economic environment. 
D)  Social environment.

Question 8

Dialogue between a single firm and its stakeholders is always sufficient to address an issue effectively.

Accepted Answer

A) True 
 B)False

Question 9

The issue management process has how may stages?

Accepted Answer

A)  Three. 
B)  Four. 
C)  Five. 
D)  Six.

Question 10

Environmental intelligence is the acquisition of information gained from analyzing the multiple environments affecting organizations.

Accepted Answer

A) True 
 B)False

Question 11

The role of special interest groups is an important element in acquiring intelligence from the:

Accepted Answer

A)  Customer environment. 
B)  Competitor environment. 
C)  Economic environment. 
D)  Social environment.

Question 12

Customer environmental intelligence includes:

Accepted Answer

A)  Demographic factors. 
B)  An analysis of the firm's competitors. 
C)  New technological applications. 
D)  The cost of producing consumer goods.

Exam 2: Managing Public Issues and Stakeholder Relationships

Give an example and explain why stakeholder materiality is important to both the company and its stakeholders.

Financially sound companies do not need to understand how a public issue is likely to evolve,or how it will affect them.

Legal environmental intelligence includes:

When working well,the issue management process:

Organizations always have full control of a public issue.

The emergence of a public issue indicates that:

The explosive use of social media is an example of:

Dialogue between a single firm and its stakeholders is always sufficient to address an issue effectively.

The issue management process has how may stages?

Environmental intelligence is the acquisition of information gained from analyzing the multiple environments affecting organizations.

The role of special interest groups is an important element in acquiring intelligence from the:

Customer environmental intelligence includes: